Managed Services Market Summary

The global managed services market size was estimated at USD 335.37 billion in 2024 and is projected to reach USD 731.08 billion by 2030, growing at a CAGR of 14.1% from 2025 to 2030. The increasing adoption of managed services is driven by the need to reduce downtime, minimize redundancy, and enhance operational efficiency. These services provide customized value-added offerings such as application testing, service catalog development, and expert consultancy, which support enterprises in improving productivity and ensuring continuity across critical business functions.

Multiple monitoring tools and several layers of IT infrastructure are being increasingly managed by dedicated teams, further boosting the adoption of managed services. To streamline infrastructure and achieve optimized costs, enterprises across various industries are rapidly shifting toward cloud platforms. This transition is creating strong demand for managed IT services that help businesses reduce infrastructure spending while improving flexibility and scalability. Professional and managed service providers enable organizations to accelerate digital transformation, strengthen cybersecurity, and enhance service quality. Market participants are also focusing on developing innovative managed service models tailored to enterprise needs to secure a competitive advantage and capture a larger share of this expanding market.

Key Market Trends & Insights

  • North America dominated the managed services industry with a revenue share of over 33.0% in 2024.
  • The U.S. dominated the managed services industry in 2024, supported by advanced IT adoption, strong technological infrastructure, and high demand for outsourced technology solutions among enterprises.
  • By solution, the managed data center segment dominated the market for managed services and accounted for a revenue share of over 16.0% in 2024. This growth is linked to increasing data storage requirements, rising cloud integration, and a strong focus on data security.
  • By managed information service, the business process outsourcing (BPO) segment accounted for the largest revenue share of over 40.0% in 2024 due to the growing trend of delegating non-core operations to specialized providers to control costs and improve operational excellence.
  • By deployment, the on-premise segment led the managed services market with the largest revenue share of over 51.0% in 2024, primarily because several organizations still prefer dedicated infrastructure for sensitive workloads to ensure higher control, security, and compliance.

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Market Size & Forecast

  • 2024 Market Size: USD 335.37 Billion
  • 2030 Projected Market Size: USD 731.08 Billion
  • CAGR (2025-2030): 14.1%
  • North America: Largest market in 2024
  • Asia Pacific: Fastest growing market

Key Companies & Market Share Insights

Some of the key players operating in the market include Accenture; BMC Software, Inc.; and HP Development Company, L.P.

  • Accenture is a global professional services company that has a comprehensive portfolio in strategy, consulting, digital, technology, and operations. Accenture Managed Services are designed to help organizations increase agility, reduce costs, enhance scalability, and improve service delivery. Through these services, clients can shift from reactive problem-solving to proactive, strategic operations with the help of automation, analytics, and artificial intelligence (AI). This enables companies to focus more on their core business objectives while Accenture ensures operational excellence. Accenture operates in more than 120 countries and serves clients across a broad spectrum of industries, including banking, healthcare, energy, public services, consumer goods, and technology.
  • BMC Software, Inc. is an enterprise software solutions company specializing in IT service management (ITSM), IT operations management (ITOM), automation, and digital transformation. The company's managed services encompass a broad spectrum of solutions, including application service provisioning, business process management, and data storage and management services. BMC's offerings are tailored to meet the unique needs of each client, ensuring that IT systems are aligned with business goals and capable of adapting to changing demands.​

ARYAKA NETWORKS, INC. and Atera Networks Ltd.are some of the emerging participants in the target market.

  • Aryaka Networks, Inc. offers fully managed network and security services. Specializing in Software-Defined Wide Area Networking (SD-WAN) and Secure Access Service Edge (SASE) solutions, Aryaka offers a cloud-first approach to enterprise connectivity. At the core of Aryaka's offerings is its Unified SASE as a Service platform, which seamlessly integrates networking and security functionalities. This includes services such as SD-WAN, WAN optimization, next-generation firewall (NGFW), secure web gateway (SWG), intrusion prevention system (IPS), and cloud access security broker (CASB). By converging these services, Aryaka enables organizations to simplify their IT infrastructure, enhance security postures, and improve application performance across distributed environments.  

Key Players

  • Accenture
  • Atera Networks Ltd.
  • ARYAKA NETWORKS, INC.
  • AT&T Inc.
  • BMC Software, Inc.
  • Broadcom
  • Cisco Systems, Inc.
  • DXC Technology Company
  • Fujitsu
  • HCL Technologies Limited
  • HP Development Company, L.P.
  • International Business Machines Corporation
  • Lenovo
  • ScalePad Software Inc.
  • Telefonaktiebolaget LM Ericsson

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Conclusion

In conclusion, the managed services market is set for significant growth as enterprises increasingly focus on digital transformation, cost efficiency, and secure infrastructure management. The rising complexity of IT environments and adoption of advanced technologies like cloud computing, data analytics, and automation continue to strengthen demand for expert-managed service providers. North America remains a leader due to strong technological advancements, while other regions are also expanding rapidly. Key market segments such as BPO and managed data centers will maintain dominance owing to their critical role in improving performance and reducing operational burdens. Growing innovation and strategic partnerships will further fuel market competitiveness and long-term expansion.